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How to reach us
Response time: we aim to reply within 1 business day; urgent production issues are triaged immediately.
Common troubleshooting
- Can’t see updates? Confirm Gmail and Calendar connections are active; re-auth if scopes expired.
- Missing contacts? Check that emails include participants you expect; we dedupe strict domains.
- Wrong account mapping? Move the record once; we remember the corrected mapping going forward.
If you need a human, email us with a link or screenshot—we’ll fix it with you.